Privacy Policy

Last Updated: July 2025

This Privacy Policy explains how dxtrackings.co.uk collects, uses, stores, and protects your personal information when you visit and use our DX tracking tool and related content. Please read it carefully before using this site.

This website is an independent tracking and information resource. We are not affiliated with DX Group, DX Network Services Limited, or dxdelivery.com. We do not have access to DX’s internal delivery systems or your personal delivery data beyond what you voluntarily enter into our tracking tool.

By using this website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please stop using this website.

Who We Are

dxtrackings.co.uk is an independent online DX tracking tool and information guide. We provide publicly accessible delivery tracking functionality and informational content about DX courier services in the United Kingdom and Ireland.

Email: contact@dxtrackings.co.uk
Website: dxtrackings.co.uk

What Information We Collect

We collect two types of information — information you provide directly, and information collected automatically when you visit this site.

Information You Provide Directly

When you use the DX tracking tool on this website, you may enter a DX tracking number, consignment number, airway bill number, or calling card reference, and a delivery postcode. We do not store your tracking number or postcode after your session ends. These are used solely to return a real-time tracking result and are not retained in any database we control.

If you contact us by email or through a contact form, we collect your name (if provided), your email address, and the content of your message. This information is used only to respond to your enquiry.

Information Collected Automatically

When you visit this website, the following information is collected automatically:

  • Your IP address
  • Browser type and version
  • Operating system and device type
  • Pages viewed and time spent on each page
  • The website that referred you to this site
  • Date and time of your visit
  • General geographic location at country or region level

This information is collected through cookies, server logs, and third-party analytics tools including Google Analytics. None of this automatically collected data identifies you personally on its own.

How We Use Your Information

We use the information we collect for the following purposes:

  • To operate the DX tracking tool and return a tracking result based on the reference you enter
  • To analyse website traffic and improve the site’s content and usability
  • To display advertisements through Google AdSense and other third-party advertising networks
  • To respond to messages or enquiries you send us
  • To detect and prevent fraudulent or abusive use of the site
  • To comply with applicable legal obligations

We do not sell, rent, trade, or transfer your personal information to any third party for their own marketing purposes.

Google AdSense and Third-Party Advertising

This website uses Google AdSense to display advertisements. Google AdSense uses cookies and tracking technologies to serve ads based on your prior visits to this website and other websites across the internet.

Google and its partners may use cookies to display personalised advertisements based on your browsing history. You can opt out of personalised advertising by visiting Google’s Ad Settings at adssettings.google.com. You can also opt out of third-party vendor advertising cookies at aboutads.info/choices or youronlinechoices.com.

For full details on how Google uses data when you use partner sites, visit policies.google.com/technologies/partner-sites.

Cookies

This website uses cookies. A cookie is a small text file placed on your device when you visit a website. We use three categories of cookies:

Essential cookies are strictly necessary for the website to function. Without them, features such as the tracking tool may not work correctly.

Analytics cookies are used by Google Analytics to collect anonymous data about how visitors use this website, helping us improve the site’s content and performance.

Advertising cookies are used by Google AdSense to serve relevant advertisements based on your browsing behaviour across websites.

You can control cookies through your browser settings at any time. For full details, see our Cookie Policy.

Third-Party Services

This website uses the following third-party services that may collect data about you:

Google Analytics collects anonymous usage data to help us understand visitor behaviour. Privacy policy available at policies.google.com/privacy.

Google AdSense serves advertisements on this website. Privacy policy available at policies.google.com/privacy.

DX Tracking Infrastructure — the tracking tool queries DX delivery data in real time. Any reference you enter is processed solely to return a delivery status result.

We are not responsible for the privacy practices of these third-party services.

Data Retention

Tracking references and postcodes entered into the tracking tool are not stored beyond your active session. Contact messages and emails are retained only as long as necessary to respond to your enquiry. Analytics data is retained in accordance with Google Analytics default settings, typically 26 months.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access the personal data we hold about you
  • The right to request correction of inaccurate data
  • The right to request deletion of your personal data
  • The right to object to or restrict processing of your personal data
  • The right to data portability
  • The right to withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at [your contact email]. We will respond within 30 days.

If you are in the United Kingdom, you may also lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk or by calling 0303 123 1113.

Data Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

Children’s Privacy

This website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected data from a child, contact us at contact@dxtrackings.co.uk and we will delete it promptly.

Links to External Websites

This website contains links to third-party websites including dxdelivery.com and dxlogistics.com. We are not responsible for the content or privacy practices of those external sites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Last Updated date at the top of this page. Continued use of this website after changes are posted constitutes your acceptance of the updated policy.

Contact

Email: contact@dxtrackings.co.uk
Website: dxtrackings.co.uk