DX Branches, Depots & Collection Points Near You 2026
Whether your parcel is sitting at a DX delivery depot after a missed delivery, you need to arrange a DX collection, or you simply want to know where your nearest DX branch is — this page covers the full DX UK network by region, explains exactly how depot collection works, and answers every major city query. Before travelling to any depot, use the DX tracking tool at the top of this page first — it confirms which specific depot holds your item and whether it is ready for collection, saving you a wasted journey.
The DX Depot Network in 2026
The DX network comprises 110 individual depots situated across the UK and Ireland. This makes DX one of the largest independent depot networks in the country — covering England, Scotland, Wales, Northern Ireland, and the Republic of Ireland with a footprint that reaches almost 100% of UK and Ireland residential and commercial addresses.
The network expanded significantly in 2025 and 2026 through a combination of new openings, super site launches, and strategic acquisitions. DX launched two new DX-2 Super Sites in Birstall, West Yorkshire, and Wellingborough, North Northamptonshire. Located on the Norquest Industrial Estate, the Birstall facility spans 25,000 sq ft. The Wellingborough location is on the Ise Valley Industrial Estate and is 10,000 sq ft. Following the launch, DX now operates nine UK super sites.
The network operates under two main divisions, each with its own depot infrastructure:
| Division | Typical Depot Type | What It Handles |
| DX Express | Parcel sorting and distribution hubs | Standard parcels, Secure Flex, SameDay |
| DX Freight | Large-format freight facilities | IDW items, 1-Man, 2-Man deliveries |
How to Find Your Nearest DX Depot
There are 3 ways to locate a DX depot near you in 2026:
Step 1: Check the tracker above first
Enter your tracking number and postcode into the DX tracking tool at the top of this page. If your item shows “Awaiting Collection” or “Card Left,” the result identifies the specific depot holding your parcel by name and region — this is always the fastest route to finding the right location before you travel.
Step 2: Use the official DX Depot Network page
Go to dxdelivery.com/depot-network — this is the official DX interactive map showing all 110 depot locations across the UK and Ireland. Search by postcode or browse by region to find your closest facility with confirmed current addresses.
Step 3: Call DX directly
If you cannot access the depot finder online, call DX and ask which depot holds your item:
Give them your tracking number and delivery postcode and they will confirm which depot holds your item and provide the address and opening hours.
How DX Collection Works
DX collection means two different things depending on whether you are a recipient or a sender. Understanding which applies to you before making arrangements saves time.
Collecting a Missed Delivery as a Recipient
When a DX driver cannot deliver your parcel, they leave a “We Missed You” calling card. Your item is returned to the local DX delivery depot for that route. There are 4 steps to collect it:
Important: Not all DX depots accept walk-in collections from recipients. Some operate as pure sorting and distribution facilities without a customer-facing counter. Always call DX on 0333 241 5700 (Express) or 0333 241 1100 (Freight) to confirm before travelling.
Booking a Collection as a Business Sender
Business senders arrange a DX collection from their premises through DX Despatch Manager at despatch.dxdelivery.com. Collections typically run between 9 AM and 5:30 PM. DX offers free collections in some areas of London, the East Midlands, and North West England where depots are nearby. For other areas, collection fees apply and can be confirmed via saleshelpdesk@dxdelivery.com.
DX Collection Points — What You Need to Know
A DX collection point is different from a DX depot and this distinction trips up a lot of people searching for a local drop-off.
DX does not operate a high street collection point network like Royal Mail Post Offices or Evri ParcelShops. You cannot walk into a newsagent or corner shop and drop off a DX parcel. What DX does offer for sending:
For receiving a parcel, your collection point is always the specific DX delivery depot that held your item after the missed delivery attempt — confirmed via the tracker above.
DX London — Chancery Lane and Greater London
DX London has a significant presence across the capital, with its most recognisable address being its Chancery Lane location in the City of London.
DX Chancery Lane
DX Delivery’s Chancery Lane address is located at 50-52 Chancery Lane in the City of London, WC2. This is primarily a DX Exchange location serving the legal sector — the streets surrounding Chancery Lane are the heart of London’s legal district, home to barristers’ chambers, solicitors’ offices, and the Royal Courts of Justice. DX Exchange members in this area use their DX number (e.g. DX 57 London/Chancery Lane) to receive legal correspondence without a postal address.
The nearest tube station to DX Chancery Lane is Chancery Lane on the Central Line — approximately a 5-minute walk. Farringdon station (Elizabeth Line, Thameslink, Circle and Metropolitan Lines) is around a 10-minute walk.
For DX Express parcels in London — whether held at a facility in Bracknell, Haydock, or another Greater London and Home Counties depot — use the tracker at the top of this page with your tracking number and postcode to identify the specific holding depot before travelling.
DX Group established new dedicated freight facilities at Heathrow, where the site is adjacent to existing freight facilities at Lakeside Road Industrial Estate. This Heathrow Freight facility serves Greater London and the surrounding counties for DX Freight consignments.
DX Express customer service: 0333 241 5700 DX Freight customer service: 0333 241 1100
DX Manchester and the North West
DX Manchester and the wider North West region is served by a combination of Express and Freight operations centred on Haydock in Merseyside and Warrington in Cheshire.
DX opened a new regional hub in Merseyside as well as a new depot in Shropshire. The site in Merseyside comprises over 33,000 square feet and is based in Haydock on the newly redeveloped Connect Park. This Haydock facility is the primary DX Express hub for the North West, covering Manchester, Salford, Wigan, Bolton, Preston, and surrounding M and WN postcode areas.
During March, DX Express activities at Warrington were moved to new dedicated facilities in Haydock, enabling the vacated site on the Appleton Industrial Estate to be repurposed and adapted to suit the needs of DX Freight. This means Warrington’s Appleton Industrial Estate now functions as a dedicated DX Freight hub for the North West.
DXS Manchester — searches for this term typically relate to DX Secure or DX Express operations in the Manchester area rather than a distinct sub-brand. DX does not operate a separate “DXS” division — all Manchester Express and Secure deliveries fall under the DX Express umbrella and use the same contact number.
For recipients in Manchester, Stockport, Salford, Bury, Bolton, Rochdale, Wigan, and surrounding postcodes:
DX Bury
DX Bury covers the BL postcode zone across the Greater Manchester borough of Bury. It falls within the North West operational zone routed through the Haydock Express hub and the Warrington Freight facility.
DX Bristol and the South West
DX Bristol
DX Bristol is one of DX’s established regional hubs, serving the South West of England across BS, BA, GL, and surrounding postcode areas.
The South West
The South West network was strengthened by ongoing depot expansion. The new depot in the South West is located on Bodmin Business Park, and will service distribution across Cornwall. This extended DX Freight’s reach across the far South West peninsula beyond Bristol and Exeter, giving Cornwall direct depot coverage for the first time.
DX Exeter
DX’s Exeter service centre is located at Eagle Way, Exeter, EX2 7HY. The Exeter depot handles DX Exchange mail for Devon’s legal and professional community alongside DX Express parcel operations for the surrounding EX postcode area.
DX Plymouth
DX Plymouth covers the PL postcode area across Devon and west Cornwall. It is served as part of DX’s South West coverage alongside the Exeter service centre and the newer Bodmin Business Park depot for Cornwall distribution.
For recipients in Bristol, Bath, Swindon, Gloucester, Cheltenham, Taunton, Exeter, Plymouth, and surrounding South West areas:
DX Glasgow and DX Eurocentral — Scotland
Scotland’s central belt is served by two distinct DX facilities — one for Express and one for Freight — making this one of the best-covered regions in the network.
DX Express Glasgow — Gartcosh Industrial Park
The approximately 20,000 sq ft depot is located at Gartcosh Industrial Park and will serve the Group’s Express division, which specialises in secure, next-day parcel delivery. Gartcosh Industrial Park is in North Lanarkshire, approximately 10 miles east of Glasgow city centre. This is DX’s dedicated Express facility for central Scotland, handling all DX Express and DX Secure next-day parcel deliveries across the Glasgow, Lanarkshire, and central Scotland postcode areas.
DX Eurocentral — DX Freight Scotland
The Express division’s operations in this area were previously sited at DX’s Freight division depot at Eurocentral Industrial Estate, located on the edge of Holytown and Mossend. This has now become a dedicated DX Freight depot, with further investment planned. This move provides both of DX’s divisions with dedicated facilities and allows the Group to increase capacity and service levels for the important central belt of Scotland.
DX Eurocentral is therefore the dedicated DX Freight depot for central Scotland — handling large, heavy, and IDW consignments across the Lanarkshire, Glasgow, and wider Scottish Freight network. The Eurocentral Industrial Estate sits near Mossend, approximately 13 miles east of Glasgow city centre, adjacent to major road links including the M8.
If your DX Freight tracking shows a Scottish depot and your item is over 25 kg or 1.8 m in length, it is almost certainly being held at or routed through DX Eurocentral.
DX Express Scotland: 0333 241 5700 DX Freight Scotland / Eurocentral: 0333 241 1100
DX Edinburgh — 0131 and the DX Directory Scotland
Searching “0131 DX Delivery”
The 0131 area code covers Edinburgh and the Lothians. People searching for “0131 DX delivery” are looking for a local Edinburgh phone number for DX. DX does not publish individual depot phone numbers under local area codes. All customer service contact uses the national 0333 numbers:
Calling from an Edinburgh landline or mobile does not cost extra — 0333 numbers are charged at the same rate as 01 and 02 geographic numbers and are included in most UK mobile call packages.
DX Directory Scotland — What It Actually Is
The DX Directory Scotland is not a phone or business directory. It is the DX Exchange address directory used by legal professionals, solicitors, courts, and public bodies across Scotland to address professional correspondence within the DX Exchange members network.
Every DX Exchange member — including Scottish law firms, Sheriff Courts, the Court of Session, and government agencies — has a unique DX number (for example, “DX 557 Edinburgh” or “DX 540301 Glasgow 11”). These DX numbers appear on official headed notepaper and court documents throughout Scotland as a standard addressing method for professional mail.
The DX Scotland Exchange network operates through approximately 4,200 Exchange locations across the UK and Ireland, with Scotland covered through dedicated Exchange facilities in Edinburgh, Glasgow, Aberdeen, and Dundee. Legal correspondence sent to a Scottish DX number is collected post-5 PM and delivered pre-9 AM the following working day.
For Scottish solicitors or court users looking to join the DX Exchange network, contact exchange@dxdelivery.com.
DX Belfast and Northern Ireland
DX Belfast is the primary DX facility covering Northern Ireland. DX’s coverage extends to Belfast, Londonderry, and other Northern Irish addresses across both urban and rural areas under the same tracking system and service structure as mainland UK — same tracking numbers, same contact numbers, and the same DX Exchange address directory used by Northern Irish legal firms and courts.
For tracking a DX delivery in Belfast or wider Northern Ireland:
As of May 2025, DX supports Green Lane (UKIMS) B2B movement types for shipping from Great Britain to Northern Ireland under the Windsor Framework, meaning no invoices or duties are required for qualifying goods.
DX Depots Across England — City by City
DX Nottingham
DX Nottingham serves the NG postcode zone within the East Midlands. The region has been significantly strengthened by the purpose-built DX Freight Regional Hub and Depot opened in 2025. The new Regional Hub and Depot is located on a 4.47-acre site at New Stanton Park, near Ilkeston, situated close to the M1 junction 25, providing it with excellent transport links both within the East Midlands region and beyond. The site comprises a 20,500 sq ft purpose-built freight depot equipped with raised dock mechanisation and has capacity for 40 trailers. Nottingham recipients should track their item via the tool above to confirm whether their consignment is routed through the Ilkeston hub or a closer local depot.
DX Northampton
DX has increased capacity at its Northampton depot as part of ongoing freight network investment. Northampton is one of DX’s confirmed operational hub locations and sits at the heart of the East Midlands logistics corridor. Recipients in Northampton, Kettering, Wellingborough, and surrounding NN postcodes are directly served by this hub alongside the new Wellingborough DX-2 Super Site on Ise Valley Industrial Estate.
DX Nuneaton
DX’s freight operations at Nuneaton have transferred to the new Coventry depot on Severn Stars Industrial Estate. DX Express operations remain active in the CV10/CV11 postcode zone for the Nuneaton area, but freight parcels from the region route through the Coventry facility. Recipients with DX Freight items in Nuneaton should track via the tool above — the result will show whether the consignment is at Coventry or another local DX facility.
DX Tipton
DX Tipton serves the Black Country and West Midlands area alongside DX’s West Midlands operational infrastructure. Tipton falls within the WS/DY/B postcode zone. If your parcel is held at a West Midlands depot, use dxdelivery.com/depot-network with your postcode to confirm whether your item is at Tipton, Coventry, or another West Midlands facility.
DX Maidstone
DX opened a new depot in Maidstone as part of its DX Express division, enhancing its position in the South East, increasing the capacity and capability of its Parcels operation. The Maidstone depot covers the ME postcode zone across Kent — a key logistics corridor given Kent’s role as a major freight gateway to mainland Europe. DX Exchange is also active in Maidstone, serving the local legal community and Kent’s court network.
DX Norwich
DX Norwich covers the NR postcode zone across Norfolk and parts of Suffolk. Norwich is served as part of DX’s East Anglia coverage — a region extended through the 15 former Tuffnells depot acquisitions in 2023, giving DX significantly improved rural reach across the East of England.
DX Northampton
Northampton sits within one of DX’s strongest coverage zones. The East Midlands benefits from free DX collections in some areas given the density of depot infrastructure across the region. The addition of the Wellingborough DX-2 Super Site and the Stanton by Dale Regional Hub in nearby Derbyshire gives Northamptonshire outstanding DX coverage in 2026.
DX Freight Newark and East Midlands
DX Freight Newark refers to DX freight operations serving the Newark-on-Trent area of Nottinghamshire — a strategically important freight zone given Newark’s position on the A1 trunk route and proximity to major East Midlands distribution corridors.
Newark sits within the NG postcode zone, within the catchment of DX’s expanded East Midlands freight infrastructure, which now includes the Stanton by Dale Regional Hub near Ilkeston. The hub’s location close to M1 junction 25 provides strong road connectivity to Newark, Lincoln, and surrounding Lincolnshire and Nottinghamshire postcode areas.
For tracking a DX Freight consignment in the Newark area, enter your 8-digit consignment number into the DX tracker above alongside your NG postcode. Customer service for DX Freight Newark queries: 0333 241 1100.
What Is Hays DX?
Hays DX is a term that appears in older UK business and courier directories — particularly Scottish professional directories — where it refers either to a DX-affiliated local courier listing or to the DX Exchange address belonging to a professional firm that includes “Hays” in its trading name.
In the context of the DX Exchange network, “Hays DX” most commonly refers to a DX Exchange address used by professional services organisations. DX Exchange members use DX numbers on official correspondence — so a firm registered as “Hays [Business Type]” would have a “Hays DX” exchange number used for professional mail exchange within the network.
Hays DX courier in older directory listings refers to a regional courier operation associated with the DX network, primarily active in Scotland. It is not a current, separately branded DX division — all UK courier operations in 2026 run under DX Express, DX Freight, DX Secure, DX Exchange, and DX SameDay.
If you are trying to track a delivery associated with a Hays DX reference, check the digit count:
DX Warehouse and Distribution Centres 2026
A DX warehouse refers to the fulfilment and distribution facilities that DX operates as part of its supply chain services — distinct from the smaller parcel-sorting depots across the network.
DX’s key warehouse and distribution centre infrastructure in 2026:
Tips for Collecting from a DX Depot
Always track before you travel.
Use the DX tracker at the top of this page to confirm your parcel is at the depot and showing “Awaiting Collection” before making the journey. Parcels are sometimes already out for redelivery or returned to sender — a 10-second tracker check saves a potentially wasted 45-minute round trip.
Call the depot before you go.
Not all DX depots have customer-facing collection counters. Some operate purely as sorting and distribution facilities. Call 0333 241 5700 (Express) or 0333 241 1100 (Freight) to confirm your local depot accepts walk-in collections and to get accurate current opening hours before travelling.
Bring the calling card reference, not just the tracking number.
The 8-digit reference on the “We Missed You” card is what the depot uses to locate your parcel in their system. Bring the physical card or a photograph of it — the original tracking number from your despatch confirmation email may not be sufficient on its own at the counter.
Bring photo ID that matches the delivery address.
DX depots require identity verification before releasing a parcel. A driving licence or passport plus a recent bank statement or utility bill showing the delivery address is the safest combination. If the parcel is addressed to someone else at your address, that person’s ID may be required.
Go midweek between 10 AM and 2 PM.
Monday mornings are the busiest time at DX depots as weekend parcels accumulate. Tuesday, Wednesday, and Thursday mornings after 10 AM consistently offer the smoothest walk-in collection experience.
For DX Freight 2-Man items — call before attempting collection.
Large items delivered by DX 2-Man (sofas, washing machines, large furniture) require specialist handling equipment for collection from a freight depot. You cannot simply collect a 2-Man item as a walk-in without prior arrangement. Call 0333 241 1188 to discuss collection logistics for heavy or large consignments before travelling.
Use the official depot finder, not Google Maps.
Google Maps listings for DX depots are frequently outdated — DX has opened, relocated, and restructured numerous sites since 2023. Always use dxdelivery.com/depot-network as your primary source for current depot addresses and do not rely on third-party mapping apps for DX location data.
If the depot is too far, rearrange redelivery instead.
You can rearrange a DX delivery to a new date, a safe place, or a neighbour without visiting any depot. Go to dxdelivery.com/delivery with your calling card reference to manage redelivery options online — for most recipients this is significantly faster and more convenient than a depot visit.
Frequently Asked Questions
Conclusion
The DX depot network covers 110 sites across the UK and Ireland in 2026 — from DX Eurocentral in Scotland to the Bodmin Business Park depot serving Cornwall, and from DX Chancery Lane in London’s legal district to DX Belfast in Northern Ireland. For the fastest way to locate the specific depot holding your parcel right now, use the DX tracking tool at the top of this page — it identifies the exact depot from your tracking number alone, saving you a call and a potentially wasted journey.